Frequently Asked Questions (FAQs)

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Q: What is CMS?

A: We are a strategic, unbiased consultancy that helps you save money and recover cost by standardizing and optimizing your support services. We assist clients with vendor selection, contract negotiations and process standardization to achieve the most cost effective operating model. 

Q: What are the benefits of using CMS?

A: In addition to cost recovery, our services also save you time and increase productivity by speeding up the decision making process and helping you conserve resources. Our customized solutions can help you save up to 150 hours of productivity time on a self-managed project and 15-20% in costs annually.

Q: Can CMS really deliver savings?

A: Yes. Often one of the greatest sources of untapped profit is your own support services. Our subject matter experts help you uncover hidden revenue through reduced costs and increased productivity. We provide up-to-date insight on vendors, such as who is currently leading the industry. We also offer our expertise in contract negotiations to deliver optimal cost savings.

Q: Does CMS represent specific vendors?

A: No. CMS identifies hard dollar costs savings across multiple suppliers. We do not represent or receive any compensation from any vendors. We will work with your vendors and provide other comparable options for savings opportunities.

Q: How will CMS affect my internal review team?

A: Our goal is always to help you reduce costs and increase productivity with no negative impact on your resources or day-to-day operations. In fact, by tailoring the optimal operating model for your organization, we can save your team, on average, 150 hours of administrative time. With our subject matter experts leading the standardization of your support services, you can focus on running your business.

Q: How much work is done onsite?

A: Because your culture and your business are unique, we tailor all of our support services solutions to your organization. To do that successfully, we have to become completely immersed in your operations. Through onsite observation and analysis of work processes, personnel and technology utilization, we are able to develop an ideal operations model to meet your specific needs.

Q: What are your fees?

A: We offer a flat project fee that can be compensated by either you or your vendor. However, we can also negotiate other fee options based on your situation and preferences.