Knowledge Base

Explore our resources for an inside look at just a few of the successful measures we’ve implemented for our clients, as well as how our experience can benefit you.


Facilities Management for
Global Professional Services Company

Benchmarking and RFP assistance resulted in this client
achieving a 22% cost reduction and a savings of $15.2 million
over the term of the vendor contract.


Changing Culture

Kim Harrison and Scott Incognito, Mail Systems Technology

When anyone attempts to change culture, the degree of difficulty exponentially increases as change is introduced. Always remember that nothing in life changes until that first positive step is taken...


That's the Way It's Always Been!

Article: Joe Incognito, The Journal
of Communication Distribution 

As independent consultants who have analyzed a number of mail
distribution centers over the last 5 years, we found the...