What We Do » In-House Cost Analysis

In-House Cost Analysis

Traditional In-House support services departments such as copy, mail and fax operations are now transitioning to document scanning and production centers, with fewer personnel, that are cross-trained. This scenario requires a different skill set.

Do you have a workforce with the right Knowledge, Skills and Abilities (KSAs)
for the work produced in this department?

Does your workforce leverage existing technology solutions?

With over 50 combined years of experience in the support services industry, the Creative Management Services team thoroughly understands that outsourcing is not the right solution for all law firms and corporations to manage administrative costs. However, if your current support services operations are in-house there is still a need to evaluate:

• Administrative costs
• Personnel
• Work processes
• Equipment
• Technology

As the industry innovator in this service offering, CMS will immerse our team into your operation to analyze the current work process and personnel and then benchmark your operation to our proprietary database of like-size law firms or corporations to make final recommendations that will define best practices for:

• Work process improvements and standardization
• Immediate cost reductions
• Equipment and technology integration

From those recommendations our clients are able to quantify, measure and manage their operations aligning their workforce with business objectives and realizing optimal cost savings and efficiencies necessary to be marketplace leaders.